Time savings for hearing care professionals
“Time is money” Benjamin Franklin once said, one of the founding fathers of the US, whose portrait still adorns the 100 dollar bill today. As one of the largest hearing aid manufacturers in the world, Sivantos supports hearing care professionals both with hardware as well as software in the consultation, selection and adaptation of hearing aids and knows what its customers want. With the new ear impression scanner iScan II and the new version of the fitting software Connexx Eight, Sivantos is addressing the major issue of saving time.
Quick ear impression
The new ear impression scanner iScan II is not only smaller than its popular predecessor, but it also works faster and more accurately. With its sleek design, the device is perfectly integrated into any work environment. The ear impression scan now only takes 60 to 70 seconds, which is about half of the time it used to take. The iScan II scans to a precision of 1/50th of a millimeter. However, should modifications be necessary, these can easily be described on the screen with the corresponding software so that these changes are taken into consideration in production.
With the associated software, the ear impressions created with iScan II can be transmitted independently of the manufacturer. All it takes is a few clicks. When ordering hearing aids from the Sivantos Group, the entire process can also be tracked online – from the order to production to delivery. iScan II is integrated in the Sivantos e-ordering process as well as the industry conventional management software Noah 3 and 4, including e-ordering browser and office automation integration. In addition, all data is stored in the Connexx database and can easily be sent by e-mail if necessary.
Sivantos further developed the popular fitting software Connexx. In the Connexx Eight version now available, in addition to many small improvements, the main innovation is the option for parallel programming, which also results in a significant time saving. The hearing care professional can continue to do necessary adjustments without having to wait until a single step has been programmed. The fine adjustments are immediately synchronized with the hearing aids. This accelerates the fitting process and also increases customer satisfaction. If the hearing should change after some time and a wearer needs a larger receiver, the main settings and acoustic parameters can be transferred easily.
The fast complete package
In addition to iScan II and Connexx Eight, Sivantos continues to offer the consulting tool Counseling Suite. With Counseling Suite, hearing care professionals can vividly explain important questions about hearing loss, possible tinnitus and about the function of different hearing aid models. The advantages of more expensive premium models are also quickly evident. The program available for Windows as well as Android and iOS tablets simplifies and therefore accelerates the consultation.
This way, Sivantos meets the claim of focusing even more than before on the values of future orientation, customer satisfaction and quality.
Learn more about iScan II
Discover Connexx Eight